Senior Resources In Wichita, Kansas

Some entries below sit right next to Medicare, and some have nothing to do with insurance. A van ride to a clinic. A counselor who earns nothing either way. Each phone number and address was checked against the source listed beneath it in October 2026, but offices move and lines change, so call before you head across town. When the question does turn out to be about coverage, Wichita Medicare guidance costs nothing to ask for.

Medicare Help and Federal Offices

Begin with free counseling and the federal offices. None of them sells a plan. For how the parts of Medicare fit together, see the Medicare plans page; each enrollment window has its own page. Living in Derby, Haysville or another nearby town? The county-wide Medicare guide explains what your address changes.

SHICK (Kansas Medicare counseling program)

Phone: 1-800-860-5260 (statewide)

The state program of free Medicare counseling. Trained volunteers answer questions about Medicare, Medigap and related coverage, and none of them works for an insurance company. Use this line from anywhere in Kansas.

Source: kdads.ks.gov, SHICK

SHICK appointments in Wichita: K-State Research and Extension

Phone: 316-660-0126

The local SHICK office books counseling appointments for Wichita and the surrounding towns. Scheduling for the fall enrollment season opens in August, so call early if you want a slot before December 7.

Source: sedgwick.k-state.edu, SHICK

Medicare.gov

The federal Medicare site. Its Plan Finder lists the Advantage and Part D plans sold at your ZIP code, with each plan's drug list and provider directory.

Source: medicare.gov

Medicare national helpline

Phone: 1-800-633-4227 Hours: Around the clock, every day, except some federal holidays. TTY 1-877-486-2048

Call it for a claim that looks wrong, a complaint about a plan, or any general Medicare question.

Source: medicare.gov contact

Social Security, Wichita field office

3216 N Cypress St, Wichita, KS 67226 Phone: 866-931-9173 (local), 1-800-772-1213 (national), TTY 1-800-325-0778

Where Part A and Part B enrollment, Extra Help applications and retirement benefits are handled. Much of this works online or by phone, and an appointment beats walking in.

Source: dcf.ks.gov, Social Security offices

Hospitals

The main hospital systems around Wichita. Before you enroll in any plan, look up the hospital you care about in that plan's own directory.

Wesley Medical Center

Phone: 316-962-2000

The HCA hospital in north-central Wichita, with a full emergency department. It posts a page listing insurance it accepts; treat that as a lead and confirm in your plan's own directory.

Source: wesleymc.com

Ascension Via Christi St. Francis

Phone: 316-268-5000

The downtown campus of the Ascension Via Christi system, whose other Wichita campuses are St. Joseph to the east and St. Teresa out west. Call the main line and say which department you need.

Source: healthcare.ascension.org, St. Francis

Kansas Medical Center, Andover

Phone: 316-300-4000

A smaller hospital inside Andover city limits, just over the Butler County line. Handy for the east side of the metro.

Source: ksmedcenter.com; kha-net.org, Hospital listings

Robert J. Dole VA Medical Center

Phone: 316-685-2221

The medical center of the VA Wichita Healthcare System, for veterans enrolled in VA care. VA coverage and Medicare are separate, and many veterans carry both.

Source: va.gov/wichita-health-care

Aging Services

The county office is the place to start when you know you need help at home but not what it is called.

Sedgwick County Department of Aging and Disabilities

271 W Third St N, 5th Floor, Suite 500, Wichita, KS 67202 Phone: 316-660-7298 (main), 316-660-5120 or 800-367-7298 (information and assistance)

Home and community services for adults 55 and over and people with disabilities: home-delivered meals, rides, supportive services and referrals. It is open to the public, but call ahead for an appointment. The state lists the same suite and toll-free number for the Central Plains Area Agency on Aging.

Source: sedgwick.gov, Aging and Disabilities contact; sedgwickcounty.org, Aging; kdads.ks.gov, SHICK coordinators (Area 2)

Senior Centers Around the County

Phone: 316-660-5120 (to find the closest one)

The county lists senior centers in Wichita and in towns such as Derby, Haysville, Park City, Bel Aire, Valley Center and Goddard. They offer classes, one-on-one help and volunteer work for adults 55 and over.

Source: sedgwickcounty.org, Senior Centers

Transportation

Handing over the car keys changes a whole week. These two services fill much of the gap.

Sedgwick County Transportation

Phone: 316-660-5150 (scheduling and rider forms) Hours: Scheduling Mon to Fri, 8 a.m. to 5 p.m.

Rides for eligible older adults, caregivers, people with disabilities and rural residents, from towns across the county into Wichita. An assessment decides eligibility, and rides go first come, first served as funding allows. It does not provide emergency transport.

Source: sedgwickcounty.org, Transportation

Wichita Transit ADA Paratransit

Phone: 316-352-4810 (eligibility and applications), 316-352-4828 (trip scheduling)

Van service for riders whose disability keeps them from using the city bus on their own. You apply first; Wichita Transit may ask for an interview or a functional assessment, then mails a letter with your status.

Source: wichita.gov, Paratransit

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Financial and Legal Help

Programs that shrink a bill, and where to get a legal question answered. The Medicare Savings Programs page goes deeper on the first two.

KanCare (Kansas Medicaid) and Medicare Savings Programs

Phone: 1-800-792-4884, TTY 1-800-792-4292

KanCare takes applications for the Medicare Savings Programs, which pay Medicare premiums and sometimes cost sharing, and for full Medicaid. Apply online at ApplyforKanCare.ks.gov or call for a paper form. SHICK counselors will help fill it out.

Source: kansaslegalservices.org, Services for Seniors; kancare.ks.gov, Medicare Savings Program brochure

Extra Help With Part D

A federal benefit that trims what a Part D plan charges you when income and savings are modest. People approved for a Medicare Savings Program get it automatically; others apply through Social Security.

Source: medicare.gov, Extra Help

Kansas Legal Services: Elder Law Hotline

Phone: 316-267-3975

Kansas Legal Services runs a hotline where attorneys answer civil legal questions for Kansans 60 and older, and a Senior Citizens Law Project that can take cases.

Source: kansaslegalservices.org, Services for Seniors

Community and Safety

A few more numbers worth taping inside a kitchen cabinet.

Wichita Public Library: Advanced Learning Library

711 W 2nd St N, Wichita, KS 67203 Phone: 316-261-8500

The main library downtown. A good place to get help with a computer when you want to work through the Plan Finder on a big screen.

Source: wichitalibrary.libnet.info

AARP Fraud Watch Network Helpline

Phone: 877-908-3360

A free line for anyone who suspects a scam, from fake Medicare calls to identity theft. Scam calls pick up during the fall enrollment season. If a caller asks for your Medicare number out of the blue, hang up.

Source: aarp.org, Fraud Watch

Emergencies and Crisis Help

Phone: 911 (emergency), 988 (Suicide and Crisis Lifeline)

Call 911 for any medical, fire or safety emergency. Call or text 988 to reach the Suicide and Crisis Lifeline at any hour.

Source: samhsa.gov, 988

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How We Can Help

A lot of people who land here are adult children sorting out a parent's coverage, sometimes from another state. If that is you, a call is a fine place to begin. We are a licensed, independent Kansas agency, and our help costs you nothing because the carrier pays the agent.

If the plan itself seems wrong, read about reviewing or switching a plan, then check the dates on the Annual Enrollment page. If the real problem is a ride, a meal or a legal form, we will tell you plainly that the answer is on this list rather than in a policy.

Rather have a licensed agent ring you? Ask for a callback and we return it the same or next business day.